FAQ

Q Factory or Trade Company? 2022-07-14 18:58:41.531
A
Winsen is a factory with over 30,000 square meters area and 500+ production machines which is focusing on sensors development&manufacturing. It has strong R&D strength with more than 100 R&D personnel.
Q How long is the delivery time? 2022-07-14 18:58:29.674
A
1-7 days after received payment
Q What is your warranty term? 2022-07-14 18:58:13.405
A
The warranty period is one year from the date of shipment. If the appearance of the product is not damaged, it can be returned after confirmation. For damage not caused by Winsen, the customer shall bear all maintenance costs.
Q How is your packaging condition? 2022-07-14 18:57:58.939
A
Standard international package with inner box and outer carton.
Q What is your MOQ? 2022-07-14 18:57:46.000
A
No limitation of MOQ, except customized products.
Q What is your delivery term? 2022-07-14 18:57:30.951
A
Mainly by international express, such as FedEx, DHL, UPS or other forms of delivery.
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