About Product Purchase
About Product Purchase
Q Factory or Trade Company? 2022-07-14 18:58:41.531
Winsen is a factory with over 30,000 square meters area and 500+ production machines which is focusing on sensors development&manufacturing. It has strong R&D strength with more than 100 R&D personnel.
Q How long is the delivery time? 2022-07-14 18:58:29.674
1-7 days after received payment
Q What is your warranty term? 2022-07-14 18:58:13.405
The warranty period is one year from the date of shipment. If the appearance of the product is not damaged, it can be returned after confirmation. For damage not caused by Winsen, the customer shall bear all maintenance costs.
Q How is your packaging condition? 2022-07-14 18:57:58.939
Standard international package with inner box and outer carton.
Q What is your MOQ? 2022-07-14 18:57:46.000
No limitation of MOQ, except customized products.
Q What is your delivery term? 2022-07-14 18:57:30.951
Mainly by international express, such as FedEx, DHL, UPS or other forms of delivery.
Q What is your payment term? 2022-07-14 18:57:18.933
Payment term is 100%T/T in advance
Q What is your pre-sales service? 2022-07-14 18:57:07.848
We can recommend sensors based on the target gas and the industrial application to help you quickly select the most suitable one. Sensor Module is also available to save your design time and cost.
Q What is your after-sales service? 2022-07-14 18:56:53.585
If there is any problem in the process of testing and use, you can contact us by email, hotline, technical consultation etc, we will do our best to solve your problem.
Q How long is the quotation valid for? 2022-07-14 18:56:41.536
Valid for a long time if no more than 2% exchange rate fluctuation.
Q What trading term are supported? 2022-07-14 18:56:25.903
Mainly EXW, DAP & DDP & other terms are also available.
Q What certificates do your company have? 2022-07-14 18:56:09.978
Our company has passed the following quality control system and obtained certificates ISO9001, ISO14001, ISO45001 & GB/T29490，GB/T 23001 &IATF16949 & RoHS & CE & UL & Anti-Explosion & Coal Mining Safety Certification.
Q What certificates do your products have? 2022-07-14 18:55:54.419
Our product design conforms to international standards, the whole machine generally does not have certification requirements for electronic components. We have few CE/UL/ explosion-proof certificate/mine safety mark certificates for some models. For customers with special needs, we can provide relevant certification according to their needs based on a certain quantity of order.
Q How to use after receiving the goods? 2022-07-14 18:54:46.520
We provide all necessary technical guidance for installation and application by instructions and one-on-one manual service.